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A leadership playbook for making customer experience a core aspect of your... Booktopia
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What is a luxury cust... Booktopia
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From the global automation leaders at Accenturethe first-ever comprehensive... Kobo
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From the global automation leaders at Accentureâ??the first-ever... The Nile
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Marlowes Books Cover Type: Hardcover Book Condition: Good Jacket Condition: Good... Marlowes Books
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Marlowes Books Cover Type: Hardcover Book Condition: Fine Jacket Condition: None... Marlowes Books
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Virtually all consumer-facing businesses talk about putting the customer first... Booktopia
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DISTINGUISHED FAVORITE: NYC Big Book Award... Booktopia
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Become more competitive by developing a superior customer experience through... Booktopia
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It takes a special kind of magic for a challenger brand to achieve seemingly... Booktopia
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Automate your Customer Success efforts to reduce churn and increase profits... Booktopia
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The definitive guide to designing and delivering experiences that will... Booktopia
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Land your next customer with total confidence you'll keep them for the... Booktopia
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The customer changed. And marketers, a... Booktopia
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Businesses and brands are getting it wrong by pivoting everything to what... Booktopia
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Treat Your Customers Like Animals outlines a counter intuitive approach... Booktopia
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Learn how to deploy custom models leading to a revolution in the world of... Booktopia
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The competition lands... Booktopia
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From #1 New York Times bestselling author, Joseph A. Michelli... Booktopia
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Customer satisfaction and loyalty are becoming increasingly important to most... Booktopia
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Service design is the activity of utilising resources and people to build and... Booktopia
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Despite the promise of enhanced customer engagement through new technology,... Booktopia
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Diving into the evolution of Customer Experience, this text offers an... Booktopia
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The global COVID-19 pandemic forced everybody to rethink how they... Booktopia
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In a noisy, fast-paced marketing world, customer insight holds the key to... Booktopia
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Embark on a journey through the rapidly evolving landscape of Marketing... Booktopia
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This text provides a holistic, integrated and in-depth perspective on the... Booktopia
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Deliver maximum value to customers and clients with this blueprint to... Booktopia
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Service in this book refers to the behaviors and actions of serving customers.... Booktopia
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Digital Customer Service is the new standard for creating a 5-star... Booktopia
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Revolutionize the way your firm interacts with its customers The... Booktopia
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The twelve stories featured in Customer Service and Other Stories... Booktopia
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Mini grids are serving communities with existing but unreliable main grid... Booktopia
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Customer satisfaction and loyalty has been one of the largest areas of market... Booktopia
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Digital transformation has shaped a new landscape for companies and their... Booktopia
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As a salesperson, connecting with and converting prospects is one of your... Booktopia
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The impact of artificial intelligence (AI) on business and society has been... Booktopia
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The competition landscape of... Booktopia
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Academic scholars find themselves confronted with a formidable challenge:... Booktopia
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