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  Customer Relationship Management is the first book to explore the benefits... Booktopia
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 Marlowes Books Cover Type: Softcover Book Condition: As New Jacket Condition:... Marlowes Books
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 In today's global business environment, Customer Relationship Management ... Booktopia
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 Diving into the evolution of Customer Experience, this text offers an... Booktopia
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 In today's connected global marketplace, success and failure is bound up with... Booktopia
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 Endorsed by the UK's Chartered Banker Institute as required reading for... Booktopia
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 In any activity an organisation undertakes, whether strategic, operational or... Booktopia
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 Marlowes Books Cover Type: Hardcover Book Condition: Fine Jacket Condition: Fine... Marlowes Books
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  Every business on the planet is trying to maximize the value created by... The Nile
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  Customer Service Management in Africa: A Strategic and Operational... Kobo
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 There has been a sea-change in the focus of organizations - whether private... Kobo
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 Relationship Management and the Management of Projects is a guide to... Kobo
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 Marlowes Books Marketing Channels. A Relationship Management Approach Pelton Lou E, Strutton David, Lumpkin James R Cover Type: Hardcover Book Condition: As New Jacket Condition:... Marlowes Books
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 Marlowes Books Cover Type: Softcover Book Condition: Fine Jacket Condition: None... Marlowes Books
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 Building on the work of Daniel Kahneman ( Thinking Fast and Slow ),... Booktopia
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 The definitive guide to designing and delivering experiences that will... Booktopia
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 The competition lands... Booktopia
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 The customer changed. And marketers, a... Booktopia
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 Service design is the activity of utilising resources and people to build and... Booktopia
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 Embark on a journey through the rapidly evolving landscape of Marketing... Booktopia
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 Virtually all consumer-facing businesses talk about putting the customer first... Booktopia
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 DISTINGUISHED FAVORITE: NYC Big Book Award... Booktopia
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 Customer satisfaction and loyalty has been one of the largest areas of market... Booktopia
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 Treat Your Customers Like Animals outlines a counter intuitive approach... Booktopia
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 Customer satisfaction and loyalty are becoming increasingly important to most... Booktopia
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 Master the hottest technology around to drive marketing success Marketers... Booktopia
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 Academia is grappling with a pressing challenge in the 21st century that... Booktopia
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 The twelve stories featured in Customer Service and Other Stories... Booktopia
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 Service in this book refers to the behaviors and actions of serving customers.... Booktopia
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 The impact of artificial intelligence (AI) on business and society has been... Booktopia
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 Digital Customer Service is the new standard for creating a 5-star... Booktopia
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 Become more competitive by developing a superior customer experience through... Booktopia
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 How did global gaming company Electronic Arts go from being named... Booktopia
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 Businesses and brands are getting it wrong by pivoting everything to what... Booktopia
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 This text provides a holistic, integrated and in-depth perspective on the... Booktopia
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 In brand communication, from the nostalgic hum of radio jingles to the digital... Booktopia
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 Since the original publication of Building A Storybrand , over one... Booktopia
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 Hello, I am your customer. Do you see the world like I do? It's simple... Booktopia
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 Deliver maximum value to customers and clients with this blueprint to... Booktopia
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 Land your next customer with total confidence you'll keep them for the... Booktopia
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 Make community building your ultimate business growth strategy In Customer... Booktopia
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 Today's most sought-after customer service sleuth and turnaround expert... Booktopia
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 As a salesperson, connecting with and converting prospects is one of your... Booktopia
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 It takes a special kind of magic for a challenger brand to achieve seemingly... Booktopia
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 The competition landscape of... Booktopia
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