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Customer Relationship Management is the first book to explore the benefits... Booktopia
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Marlowes Books Cover Type: Softcover Book Condition: As New Jacket Condition:... Marlowes Books
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In today's global business environment, Customer Relationship Management ... Booktopia
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Endorsed by the UK's Chartered Banker Institute as required reading for... Booktopia
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In today's connected global marketplace, success and failure is bound up with... Booktopia
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In any activity an organisation undertakes, whether strategic, operational or... Booktopia
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Marlowes Books Cover Type: Hardcover Book Condition: Fine Jacket Condition: Fine... Marlowes Books
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Every business on the planet is trying to maximize the value created by... The Nile
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There has been a sea-change in the focus of organizations - whether private... Kobo
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Customer Service Management in Africa: A Strategic and Operational... Kobo
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Marlowes Books Marketing Channels. A Relationship Management Approach Pelton Lou E, Strutton David, Lumpkin James R Cover Type: Hardcover Book Condition: As New Jacket Condition:... Marlowes Books
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Relationship Management and the Management of Projects is a guide to... Kobo
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Marlowes Books Cover Type: Softcover Book Condition: Fine Jacket Condition: None... Marlowes Books
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Customer satisfaction and loyalty has been one of the largest areas of market... Booktopia
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Digital transformation has shaped a new landscape for companies and their... Booktopia
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Building on the work of Daniel Kahneman ( Thinking Fast and Slow ),... Booktopia
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Service in this book refers to the behaviors and actions of serving customers.... Booktopia
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Mini grids are serving communities with existing but unreliable main grid... Booktopia
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A leadership playbook for making customer experience a core aspect of your... Booktopia
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This text provides a holistic, integrated and in-depth perspective on the... Booktopia
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How did global gaming company Electronic Arts go from being named... Booktopia
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The customer changed. And marketers, a... Booktopia
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Master the hottest technology around to drive marketing success Marketers... Booktopia
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The impact of artificial intelligence (AI) on business and society has been... Booktopia
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In a noisy, fast-paced marketing world, customer insight holds the key to... Booktopia
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Revolutionize the way your firm interacts with its customers The... Booktopia
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Service design is the activity of utilising resources and people to build and... Booktopia
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The competition lands... Booktopia
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The competition landscape of... Booktopia
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What is a luxury customer ex... Booktopia
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Academia is grappling with a pressing challenge in the 21st century that... Booktopia
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Virtually all consumer-facing businesses talk about putting the customer first... Booktopia
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Learn how to deploy custom models leading to a revolution in the world of... Booktopia
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Advanced Customer Analytics provides a clear guide to the specific... Booktopia
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Academic scholars find themselves confronted with a formidable challenge:... Booktopia
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Automate your Customer Success efforts to reduce churn and increase profits... Booktopia
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The definitive guide to designing and delivering experiences that will... Booktopia
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Make community building your ultimate business growth strategy In Customer... Booktopia
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Digital Customer Service is the new standard for creating a 5-star... Booktopia
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Customer satisfaction and loyalty are becoming increasingly important to most... Booktopia
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Become more competitive by developing a superior customer experience through... Booktopia
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