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Customer Relationship Management is the first book to explore the benefits... Booktopia
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Marlowes Books Cover Type: Softcover Book Condition: As New Jacket Condition:... Marlowes Books
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In today's connected global marketplace, success and failure is bound up with... Booktopia
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Endorsed by the UK's Chartered Banker Institute as required reading for... Booktopia
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In any activity an organisation undertakes, whether strategic, operational or... Booktopia
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Sustainable Logistics and Supply Chain Management is the essential guide... Booktopia
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A fully updated edition of this accessible, practical and concise guide to... Booktopia
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Software project management is a crucial element in successful software and... Booktopia
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Business to Business (B2B) markets are considerably more challenging... Booktopia
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Present the latest practices, trends, and developments from the field as... Booktopia
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Despite over three decades of debate around the nature of human resource... Booktopia
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Classroom Management: Engaging Students in Learning focuses on what... Booktopia
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Armstrong's Handbook of Performance Management addresses all areas of... Booktopia
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As the economy increasingly moves towards a knowledge based economy, the... Booktopia
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Written with a managerial focus, New Products Management 11e by... Booktopia
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For courses in strategy. A Practical, Skills-oriented Approach to... Booktopia
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Case Management: Inclusive Community Practice is a consumer-directed... Booktopia
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In today's competitive global economy, most managers are - or will be - global... Booktopia
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Whether you re a student studying HRM or a forward-looking... Booktopia
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This print textbook is available for students to rent for their classes. The... Booktopia
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This text has a clear European foundation and an international appeal. In... Booktopia
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Now in its eighth edition, this is the textbook for current and future... Booktopia
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International Management: Culture, Strategy, and Behavior reflect new... Booktopia
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Develop the personal, interpersonal and group skills vital to achieving... Booktopia
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Every business on the planet is trying to maximize the value created by... The Nile
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Marlowes Books Cover Type: Hardcover Book Condition: Fine Jacket Condition: Fine... Marlowes Books
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A positive, practical and empowering guide for teenagers, tackling sex... The Nile
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There has been a sea-change in the focus of organizations - whether private... Kobo
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Customer Service Management in Africa: A Strategic and Operational... Kobo
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Relationship Management and the Management of Projects is a guide to... Kobo
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Marlowes Books Cover Type: Softcover Book Condition: Fine Jacket Condition: None... Marlowes Books
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Marlowes Books Marketing Channels. A Relationship Management Approach Pelton Lou E, Strutton David, Lumpkin James R Cover Type: Hardcover Book Condition: As New Jacket Condition:... Marlowes Books
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Human Resources Management in New Zealand (5th Ed.) by Rudman... Wildfire Textbooks
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Management Foundations and Applications 2E Asia Pacific+istudy... Wildfire Textbooks
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Marketing Management (2nd Ed.) by Marshall.Published by... Wildfire Textbooks
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Management Accounting 2E (2nd Ed.) by Brooks, Oliver, Eldenburg,... Wildfire Textbooks
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Human Resource Management: Strategy And Practice + Writing... Wildfire Textbooks
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Comparative Health Information Management (4th Ed.) by Peden... Wildfire Textbooks
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Digital Customer Service is the new standard for creating a 5-star... Booktopia
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Customers want you to magically produce something from the back room.... Booktopia
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In nearly all sectors-especially those that are service related-anew business... Booktopia
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Revolutionize the way your firm interacts with its customers The... Booktopia
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Service design is the activity of utilising resources and people to build and... Booktopia
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Treat Your Customers Like Animals outlines a counter intuitive approach... Booktopia
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The competition landscape of... Booktopia
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The impact of artificial intelligence (AI) on business and society has been... Booktopia
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From #1 New York Times bestselling author, Joseph A. Michelli... Booktopia
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This text provides a holistic, integrated and in-depth perspective on the... Booktopia
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The twelve stories featured in Customer Service and Other Stories... Booktopia
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Building on the work of Daniel Kahneman ( Thinking Fast and Slow ),... Booktopia
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